Privacy policy

This policy explains how MFD Platform ("we", "us") handles personal data collected through mfdplatform.com and the MFD Platform application.

1. What we collect on this website

When you request a free trial or contact us, we collect the details you provide: name, mobile number, email, ARN, city, approximate number of clients and the software you currently use. We also collect basic usage data (pages visited, device and browser type, and the campaign or advertisement that brought you here) through cookies and analytics tools.

2. Why we use it

To respond to your request, set up a demo or account, send you relevant product updates, and measure and improve our website and advertising. We do not sell your personal data.

3. Data inside the application

Distributors who use MFD Platform upload or forward registrar data about their own clients. For that data, the distributor decides why and how it is processed, and we process it only to provide the service to that distributor, under our customer terms.

4. Where data is kept

Data in the application is stored in India. Each firm's data is kept apart from every other firm's by the database itself, and client data is never sent to AI services.

5. Sharing

We share data only with service providers who help us run the website and the service (such as hosting, email, form-handling and analytics providers), under appropriate safeguards, or where required by law.

6. Retention

We keep lead information for as long as needed to respond to you and for a reasonable period afterwards, unless you ask us to delete it sooner.

7. Your rights

Subject to applicable law, including the Digital Personal Data Protection Act, 2023, you may ask to access, correct or erase your personal data, or withdraw consent for marketing, by writing to mfdplatformcrm@gmail.com.

8. Cookies

We use cookies for analytics and advertising measurement. You can block or delete cookies in your browser settings.

9. Contact

Grievances and privacy questions: mfdplatformcrm@gmail.com.